While maintaining its globally acknowledge standards as the premiere hospitality industry facility in Somaliland through provision of quality standard service provision
Somalilandsun: The Ambassador hotel, a Luxury Hotel with international standards, nests on top of the hills overlooking the panoramic view of the Somaliland capital city of Hargeisa, and provides the international community the finest in hospitality. The hotel, which is conveniently located along the airport Road, is approximately one kilometre away from the international Airport also provides easy access to local cuisine with international staff;
It also offers s state of the art leisure and sport facilities, a modern business center, and conference facilities. All rooms are equipped with multi-channel satellite color TV, mini-bars, water heating systems, free high speed wireless Internet, and a telephone. The hotel rooms, conferencing facilities have been upgraded and will now be offering air conditioning units to ensure customers are not in a safe and secure environment but comfortable, enjoyable and memorable whilst in Somaliland. The hotel offers accommodation and office facilities for Governmental agencies, INGOs and Corporate companies.
As it sails towards two decades of quality service the Ambassador hotel has also been quick to adapt to the new norms emanating from the Covid-19 pandemic thus ensure the safety of both clients and staff which is an extra impetus for its high caliber clientele from local community, tourists, expatriates and visiting foreign dignitaries.
From its humble beginnings 20 years ago the Ambassador Hotel service model has resulted in acknowledgment by international bodies that critique and grade hospitality facilities offering accommodations as well eateries and attractions located all over the world that have continually delivered a quality customer experience.
In a message commemorating the facility’s two decades of quality service the proprietor cum general manager Khadar Aden Hussein said “Excellences, Ministers, Ambassadors, Mission Heads, Traditional leaders, Entrepreneurs, Investors, distinguished guests, ladies and gentlemen; it’s an honour to have served you since 2002” adding that the same standards shall not only be sustained but enhanced as well.
To crown this standards the world’s largest travel site, Tripadvisor upon recognition of global service standards awarded the Ambassador hotel its 2016,2017 and 2018 annual Certificate of Excellence making the Hargeisa based facility first of its kind in the region to be so honoured.
With a current staff of near 400 skilled personnel recruited locally and externally the premier Somaliland hotel has enhanced measures to conform to WHO, IFC, TripAdvisor and Somaliland Ministry of health guidelines as pertains the Corona virus pandemic
Revealing its Covid-19 measures the hotel’s management put out this message “Dear Valued Customers , Everyone has a role to play in getting ready and staying healthy during this times of the Coronavirus pandemic we Ambassador Hotel Hargeisa appreciates that magnitude of the COVID-19 virus and the impact on life therefore have not been complacent about responding to this crisis.
Ambassador is exceedingly committed to the security and safety of all our clients and that of our staff thus, based on comprehensive guidance from UN-WHO, Somaliland Ministry of Health IFC food safety and National Preparedness Committee, we have formulated the attached guidelines to which we must all adhere effective immediately in planning & preparing for COVID-19. We en-devour to abide by these guidelines to ensure prevention of spread of the virus.
These include and not limited to Commitment to , enhanced safety , staff training, Supply of PPE kits, Daily screening & monitoring of all staff in prominent locations of the hotel , Screening and monitoring of customers, Provision of sanitizers, Signs and instructions across the hotel – reminders – washing hands etc… and Regular webinars from various sources such as TripAdvisor, Africa Hotel Investment Forum, IFC, showcasing traveler safety and food safety to build trust and confidence of customers.
Ambassador Hotel management and staff have been working assiduously to carry out through spring cleans and spraying of all facilities. In these challenging times we are delighted to inform that are now able to assist and offer limited quarantine facilities to our existing customers to use the self-contained apartments with the strict and mandatory procedures
As it embarks on its third decade of its reckoned with quality service how did the Ambassador Hotel Hargeisa, sprout to become Somaliland’s Top Quality Hospitality Facility for many more years to come.
Even though apt strategies for reservations including online, global accommodation and event management standards coupled with a fine tuned staff who see to the comfort of clients thence making sure there’s something on the menu for everyone, the in-house restaurant at the Ambassador Hotel is highly rated for its choice of camel dishes, including camel steaks and camel burgers
For more details about reservation, facilities and services offered visit Ambassador Hotel Hargeisa